1. Service Scope SA Compliance provides local compliance representation and communication support services for international businesses operating in or entering the South African market. This includes acting as a local contact point, handling incoming communications, and facilitating responses to regulatory or consumer-related inquiries. SA Compliance does not provide legal advice or legal representation unless explicitly agreed in writing. 

2. No Legal Advisory All services are operational and administrative in nature. Clients remain solely responsible for their legal compliance and regulatory obligations. SA Compliance is not a law firm and does not act as legal counsel. 

3. Client Responsibility Clients are responsible for: - Ensuring compliance with applicable laws and regulations - Providing accurate and complete information - Responding to requests when required SA Compliance facilitates communication but does not assume regulatory liability on behalf of the client. 

4. Service Agreements Specific service scope, response times (SLA), and reporting obligations are defined individually per agreement with each client. 

5. Limitation of Liability SA Compliance shall not be liable for any indirect, incidental, or consequential damages. Liability is limited to the fees paid for the service during the relevant period. 

6. Availability While reasonable efforts are made to ensure timely responses, uninterrupted availability of services cannot be guaranteed. 

7. Changes SA Compliance reserves the right to update these Terms at any time. Continued use of the service constitutes acceptance of the updated Terms. 

8. Governing Law These Terms are governed by the laws of South Africa.